Last updated: October 11, 2026
This Privacy Policy explains how Cigar Store Co (“we”, “us”, “our”) collects, uses and protects your personal information when you visit cigarstoreco.com or buy cigars, tobacco products and accessories from our online store.
The short version
We only collect what we need to process orders, verify your age and help you. We never sell your personal information. You can ask to see, correct or delete your data at any time, and every package ships in plain packaging.
What we collect
- Your name, email address, phone number, billing and shipping address, and order history.
- Your date of birth and, where required, other details we need to confirm you’re 21 or older.
- Messages you send us through the contact form or by email.
- Technical data such as your IP address, browser type, device information and the pages you visit, collected through cookies and similar technologies.
Payments are handled by our payment processors. We don’t store full card numbers on our servers.
How we use it
- To process, ship and support your orders.
- To check that you’re old enough to buy tobacco products.
- To follow federal, state and local tobacco laws and meet tax and record-keeping requirements.
- To answer your questions.
- To keep the website secure and prevent fraud.
- To improve the store and, with your consent where required, to send marketing emails. You can unsubscribe from these at any time.
Who we share it with
We don’t sell your personal information. We only share it with service providers that help us run the store, like payment processors, age verification providers, shipping carriers, hosting providers and email services, and only as much as they need to do their job. We may also disclose information when the law requires it, or to protect our rights and other people’s safety.
Cookies
Cookies keep you signed in, remember your cart and show us how visitors use the site so we can improve it. You can control cookies in your browser settings, but some parts of the store may not work without them.
How long we keep it and how we protect it
We keep personal information for as long as we need it to provide our services and meet legal, tax and regulatory obligations. We use reasonable administrative, technical and physical safeguards to protect it, but no method of sending data over the internet is completely secure.
Your privacy rights
Depending on where you live, including California under the California Consumer Privacy Act (CCPA/CPRA), you may have the right to know what personal information we collect, to access or delete it, to correct it if it’s wrong and to opt out of certain uses. To make a request, email sales@cigarstoreco.com. We won’t treat you differently for using these rights. The FTC privacy and security guidance has more background on consumer privacy.
Children’s privacy
Our website and products are only for adults 21 and older, and we don’t knowingly collect information from anyone under 21. See our age verification policy.
Changes and contact
We may update this Privacy Policy from time to time, and the latest version will always be on this page. If you have questions, contact us or email sales@cigarstoreco.com.